人工智能如何帮助新妈妈们重返工作岗位 2

How AI Can Help New Moms Returning to Work 2 
Remaining nimble in a constantly changing world doesn't have to be daunting. Instead, COOs and CTOs can seize this opportunity to pivot and lean into operational solutions that leverage new technologies like AI and automation and unify disparate organizational structures and regulatory systems. Moreover, by utilizing customer experience and insights to drive decision-making, companies can proactively manage disruption. In this session, we met two leaders who are successfully navigating this transformation, Rahquel Purcell, Chief Transformation Officer for L'Oréal North America and Sarah Walker, Slack's Chief Operating Officer.
在不断变化的世界中保持敏捷并不一定令人望而生畏。相反,首席运营官COO和首席技术官CTO们可以抓住这个机会,转向利用人工智能和自动化等新技术的运营解决方案,并统一不同的组织结构和监管体系。此外,通过利用客户体验和洞察力来推动决策,公司可以主动管理中断。在本次会议上,我们遇到了两位成功引领这一转型的领导者,他们是欧莱雅北美首席转型官Rahquel Purcell和Slack首席运营官Sarah Walker。
2024.10.10 Fortune Magazine
tags: Ai 智能 办公 管理
内容
  • 英中
  • 中英
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    [14] We've launched over a hundred AI powered agents, think of it like a cheapest staff, for the activities that are critical to your business, sales, marketing, service, commerce, and we're pointing that AI at the structured and unstructured data the apps, and then it's actually taking action to build capacity across your teams.

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    [15] So sales agents, marketing agents, and we're using it ourselves, we've launched a 100 AI powered tools and apps including agents over the last year, it's already delivered 50,000 hours in savings for our sales and IT services teams which is where we started.

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    [16] And then several of our most Innovative customers are already on the journey with us to rivan producing electric vehicles, they've actually put their assembly line, robots, into Slack's AI powered operating system.

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    [17] So the robots talk to the engineers, and tell them when the supply chain is down 72% Improvement in their productivity in just this first phase. so really powerful work has broken, we're working with GenAI to try and fix it.

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    [18] That's a great example, and what about at L'Oreal? Rahquel, what are you? what type of tech are you using that's new and Innovative?

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    [19] Yeah, so we're a beauty tech company, and so we're the number one beauty company in the world, and part of that is really embracing ongoing transformation, it's a way of life.

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    [20] And so it's fueling our digital Innovation, right? the work that we do to be connected to Consumers and create a love Mark with consumers, a known fact or little known fact our average product life cycle is less than two years.

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    [21] Right? So you need to operate with a lot of speed, you think about the different Innovations, you know you don't necessarily need that lipstick, but you want it, right? - Yes.

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    [22] And so or from a skincare perspective, so the pace and speed of change is super important, and then I'm happy to to share, hopefully many of you may have seen we were the keynote, this year at CES⁽²⁾.

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    [23] Really again the combination of beauty and tech coming together, where we launched three new Innovations.

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    [24] One being with the L'Oreal professional, it's a AirLight Pro, and so it's the next generation hair drying system, but it uses onethird less energy, and it also leaves your hair much more enriched, it's not stripping.

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    [25] So and that also brings to life both technology, but also our commitment to sustainability.

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    [26] So in everything that we're doing, we're measuring scope two and three, really appreciating the impact of how consumers use our products and the impact that that's having on the environment.

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    我们已推出了一百多个由人工智能驱动的代理,可以将其视为最经济实惠的员工,用于对您的业务至关重要的活动,如销售、营销、服务和商务,然后我们将这些人工智能应用于结构化和非结构化数据以及应用程序,实际上是在采取行动,以增强您团队的能力。

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    因此,销售代理、营销代理,我们自己也在使用,过去一年我们推出了100多款由人工智能驱动的工具和应用程序,包括代理,这已经为我们的销售和IT服务团队节省了5万小时,这也是我们的起点。

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    然后,我们几位最具创新精神的客户已经与我们一同踏上征程,准备生产电动汽车,他们实际上已经将装配线、机器人接入了Slack的人工智能驱动的操作系统。

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    所以机器人会与工程师交流,并告知他们供应链中断的情况。在这一初始阶段,他们的生产效率就提高了 72%。所以当非常强大的工作出现故障时,我们正在与通用人工智能合作,试图解决这个问题。

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    主持人:这是一个很好的例子,那么欧莱雅呢?拉奎尔,你们是?你们使用的是什么样的创新技术?

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    拉奎尔·珀塞尔(欧莱雅北美首席转型官):是的,我们是一家美妆科技公司,我们是全球首屈一指的美容公司,这其中很重要的一点就是欣然接受正在进行的变革,这是一种令企业生生不息的方式。

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    所以这正在推动我们的数字化创新,对吧?我们所做的工作是为了与消费者建立联系,并在消费者心中树立起一个受喜爱的品牌形象。一个众所周知或鲜为人知的事实是,我们的平均产品生命周期不到两年。

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    对吧?所以你得动作快,考虑各种创新,你知道你不一定非得要那支口红,但你就是想要,对吧? - 对。

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    因此,从护肤的角度来看,变化的速度和节奏至关重要。我很高兴能分享,希望你们当中很多人可能已经看到,今年我们在国际消费电子展上做了主题演讲。

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    再次将美与科技结合在一起,我们推出了三项创新。

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    一个是欧莱雅的专业产品,它是AirLight Pro吹风机,这是新一代的干发系统,它能耗降低了三分之一,而且它还能让你的头发更加滋润,不会造成头发营养流失脱落。

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    所以这也让技术焕发了生机,同时也彰显了我们对可持续发展的承诺。

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    所以在我们所做的每件事中,我们都在衡量碳排放的范围二和范围三,真正了解消费者如何使用我们的产品及其对环境的影响。

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