人工智能如何帮助新妈妈们重返工作岗位 4

How AI Can Help New Moms Returning to Work 4 
Remaining nimble in a constantly changing world doesn't have to be daunting. Instead, COOs and CTOs can seize this opportunity to pivot and lean into operational solutions that leverage new technologies like AI and automation and unify disparate organizational structures and regulatory systems. Moreover, by utilizing customer experience and insights to drive decision-making, companies can proactively manage disruption. In this session, we met two leaders who are successfully navigating this transformation, Rahquel Purcell, Chief Transformation Officer for L'Oréal North America and Sarah Walker, Slack's Chief Operating Officer.
在不断变化的世界中保持敏捷并不一定令人望而生畏。相反,首席运营官COO和首席技术官CTO们可以抓住这个机会,转向利用人工智能和自动化等新技术的运营解决方案,并统一不同的组织结构和监管体系。此外,通过利用客户体验和洞察力来推动决策,公司可以主动管理中断。在本次会议上,我们遇到了两位成功引领这一转型的领导者,他们是欧莱雅北美首席转型官Rahquel Purcell和Slack首席运营官Sarah Walker。
2024.10.10 Fortune Magazine
tags: Ai 智能 办公 管理
内容
  • 英中
  • 中英
  • 盲听
  • 1

    [41] Absolutely and I think we have time for one audience question, if anyone has one, raise your hand, we'll run it over to you. but if not I have one for Sarah, going once, all right Sarah, quickly can you tell us where do you see the biggest growth opportunity at Slack?

  • 2

    [42] So, I have to acknowledge that Slack's been delighting users for the last 10 years, my team's remit is about building the next 10 years chapter, and actually nodding to Rahquel's comment around disruption and getting ready for that change, there's a really common misconception that COOs are just focusing on optimizing what is.

  • 3

    [43] And we really pride ourselves in setting the tone for the organization for what's coming next. so analyzing from data science to to launching new products, from incubating new ideas, and then also getting the team set up. So that whatever happens next, we're ready to pivot really quickly.

  • 4

    [44] So my team's been involved in all of the levers of the the grow strategy at Slack, and I think the most exciting things coming next are the product in inovations, and how fast they're coming, we've talked about agents already that personal assistant for work.

  • 5

    [45] We've also launched Slack AI which is embedded summaries, summarizing your enterprise information through search, if I just give an example, in q1 I delivered the Slack growth strategy, in Q2 I delivered a baby.

  • 6

    [46] So, I tapped into this exact summary functionality to recap what has happened in my company while I was out, and this is pretty critical, could be just BTO.

  • 7

    [47] But we are using the Innovation to empower our teams, to create that capacity for our organization, but also to be ready to pivot really quickly when something net new comes that we haven't seen yet on the horizon.

  • 8

    [48] I think this moment is super exciting for COOs and CTOs, as we position supply chains and operations to become vectors of growth.

  • 9

    [49] Right? We've always been about creating value creation, driving savings and productivity, but we're now front facing with the consumer right and providing a lot of those Delight factors.

  • 10

    [50] And so making that transition or adding that to our toolbox, right? So it's productivity because that is a given always right year-over-year, but how do you leverage the capabilities of the supply chain or the operation to drive growth for the company, a game changer.

  • 11

    [51] 100%, well, thank you so much Rahquel, thank you so much Sarah, thank you for leaving maternity leave to join us, we appreciate you both for being here. - Awesome. - Thank you.

  • 1

    主持人:当然可以,我觉得我们还有时间回答一位观众的问题,如果有问题的话请举手,我们会把话筒递过去。如果没有的话,我有一个问题要问萨拉,一次,好的莎拉,简单说一下,您觉得Slack最大的增长机会在哪里?

  • 2

    莎拉·沃克(Slack首席运营官):所以,我得承认,Slack在过去的十年里一直让用户感到满意,而我的团队的任务是打造下一个十年的新篇章。实际上,正如拉奎尔提到的有关颠覆和为变革做好准备的评论,有一个非常普遍的误解,即首席运营官们只是专注于优化现有的东西。

  • 3

    我们确实为自己能够为组织定下接下来的发展基调而感到自豪。从数据分析到推出新产品,从孵化新想法,再到组建团队,我们都在努力。这样无论接下来发生什么,我们都能迅速做出调整。

  • 4

    因此,我的团队参与了Slack成长战略的所有环节,我认为接下来最令人兴奋的事情是产品创新,以及它们推出的速度之快,我们已经谈到了工作中的个人助手——代理。

  • 5

    我们还推出了Slack AI,它嵌入了摘要功能,能够通过搜索来总结您的企业信息。举个例子,第一季度我制定了Slack的增长策略,第二季度我休产假。

  • 6

    所以,我利用了这个精准的总结功能来回顾一下我外出期间公司里发生的事情,这相当关键,可能只是初步了解情况。

  • 7

    但我们正在利用创新来增强团队实力,为我们的组织创造这种能力,同时也做好准备,以便在出现前所未见的新事物时能够迅速调整方向。

  • 8

    拉奎尔·珀塞尔(欧莱雅北美首席转型官):我认为对于首席运营官和首席转型官来说,当下是极其令人兴奋的时刻,因为我们正将供应链和运营定位为增长的推动力。

  • 9

    对吧?我们一直以来都致力于创造价值、推动节约和提高生产力,但现在我们直接面向消费者,提供很多令人愉悦的因素。

  • 10

    所以要实现这种转变,或者将其纳入我们的工具箱,对吧?所以这关乎生产力,因为这每年都是既定的,但如何利用供应链或运营的能力来推动公司的增长,这才是真正的变革之举。

  • 11

    主持人:百分百赞成,非常感谢拉奎尔,非常感谢莎拉,感谢你们休产假来参加我们的活动,我们非常感谢你们二位的到来。 - 太棒了。 - 谢谢。

内容较长,请分段浏览: