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[1] All right, so I think by now we are all really familiar with what a COO does, if you're not one you know about one.
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[2] But I want to ask how many of you either are a chief transformation officer or have one at your company show of hands.
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[3] All right, we're about 50, 50, okay, well, lucky for us we have one here on stage, and she used to formerly be a COO, so Rahquel, can you tell us what are the differences between a chief transformation officer(CTO) and a COO?
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[4] Yes, happy to be here, thank you for for having me, it is a transition or a transformation, I should say, with the COO position the work that you're doing with products, with the CTO we look to bring that same level of commercial Innovation, collaboration, consumer insights.
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[5] But with our programs, so bringing value, creating value creation, ensuring that you're getting top Roi, doing the pareto analysis, doing the work that's important for our employees, keeping us as a destination organization.
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[6] But also making investments in the next generation of Innovations, so the transformation we have the entire corporate portfolio of Innovations from digital to tech to the infrastructure, to ERP systems, you name it, and it's driving in this space.
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[7] And it certainly helps, because we drove an important transformation in the supply chain, during covid, that kind of set the stage to then move into creating the transformation strategy and road map for the company.
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[8] Excellent, I want to come back to supply chain, but Sarah, I first want to come to you as someone who is truly just slacking backstage, I am very personally invested in what in what you're doing over there.
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[9] So what is true transformation look like for you at Slack? and can you give me one specific example of how you've disrupted company operations in your very short time so far as COO?
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[10] Yeah, it's it's a short time, I started in December, but it has been in rapid fire, and I think as COOs who get work done, I have to start with work itself, work today is broken, and we are leveraging GenAI to fix it.
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[11] And you know, if you think about it, 41% of our teams are spending time doing really low value tasks.
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[12] Even today ,I was searching for a slide for the exact version that I wanted, and this kind of mix of data being in different apps, silos⁽¹⁾ between teams, you're actually losing really valuable enterprise information.
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[13] So what we are tackling is "How do you point GenAI at that really powerful enterprise data?" that you have across your organization. And we're doing it with in our own team, and also with several of our clients.