人工智能如何帮助新妈妈们重返工作岗位 3

How AI Can Help New Moms Returning to Work 3 
Remaining nimble in a constantly changing world doesn't have to be daunting. Instead, COOs and CTOs can seize this opportunity to pivot and lean into operational solutions that leverage new technologies like AI and automation and unify disparate organizational structures and regulatory systems. Moreover, by utilizing customer experience and insights to drive decision-making, companies can proactively manage disruption. In this session, we met two leaders who are successfully navigating this transformation, Rahquel Purcell, Chief Transformation Officer for L'Oréal North America and Sarah Walker, Slack's Chief Operating Officer.
在不断变化的世界中保持敏捷并不一定令人望而生畏。相反,首席运营官COO和首席技术官CTO们可以抓住这个机会,转向利用人工智能和自动化等新技术的运营解决方案,并统一不同的组织结构和监管体系。此外,通过利用客户体验和洞察力来推动决策,公司可以主动管理中断。在本次会议上,我们遇到了两位成功引领这一转型的领导者,他们是欧莱雅北美首席转型官Rahquel Purcell和Slack首席运营官Sarah Walker。
2024.10.10 Fortune Magazine
tags: Ai 智能 办公 管理
内容
  • 英中
  • 中英
  • 盲听
  • 1

    [27] We also launched a digital makeup applicator for consumers who have movement disorders, and so the ability to still take pride in how you look, but if you don't have steady motion, that can be very difficult.

  • 2

    [28] So you should check it out, it's amazing, it's with Lan Lancome, it's called Hapta⁽³⁾, again, so it's a stabilizer and anyone can apply makeup.

  • 3

    [29] So those are those are two examples, we also have a Colorsonic, which is inhome hair color, it's personalized, it does all the mixing in an applicator, and it applies, it directly to the roots. Some people in the audience understand the importance.

  • 4

    [30] Again, you can experiment, so the opportunity for personalization, tech, consumer, digital, right? and I think that's the power when you're solving for multiple elements, and you're having that connection to the consumer leveraging tech.

  • 5

    [31] But also for our employees, right? and the work that we're doing on programs and bringing to life employee centric Innovations to make time for what matters most.

  • 6

    [32] So that's our tagline "Making Time for What Matters Most." and in that is eliminating low value-added tasks for sure.

  • 7

    [33] Now before I turn it over to the audience for questions, I want to come back to what you said about supply chain. Can you talk to me about how you innovate supply chains, either using this new tech or post pandemic?

  • 8

    [34] Yes so covid was a very special time for supply chains, many people around the world got in touch with the term supply chain.

  • 9

    [35] So we disrupted the supply chain, it was because of the supply chain Innovations, focusing on ecom, we achieved our 10year ambition in e-commerce in three months.

  • 10

    [36] And we were able to grow 2x the market, during this incredibly disrupt period, I'm certainly the one that I've experienced in my 32-year career I've never seen anything like it.

  • 11

    [37] So I always say from a supply chain perspective, we have to be 18 to 24 months ahead of the hopes and dreams of our commercial friends.

  • 12

    [38] Right? Because we're moving systems, people, solutions, steel, and so we were able to do that particularly with building some infrastructure, very important infrastructure to support e-commerce, but also speed at scale.

  • 13

    [39] Right? So being able to not only focus on our big brands that have big velocity and large velocities, but also the brands that were delighting consumers as they began to ex experiment and have personalized products.

  • 14

    [40] So there's a speed and a difference in your manufacturing strategy for that type of production and that velocity, versus large scale like shampoos that we're all using day in day out.

  • 1

    我们还为那些有运动障碍的消费者推出了一款数码化妆工具,这样即便您无法自如地移动,仍能为自己的外表感到自豪,而如果动作不稳,这会非常困难。

  • 2

    你们应该看看,非常棒,这是兰蔻的产品,名叫Hapta,是一种稳定装置,任何人都可以化妆。

  • 3

    这是两个例子,我们还有一款Colorsonic(手持居家染发器),可以在家里染发,它是个性化的,它在涂抹器里完成所有的混合,然后直接涂在发根上。观众中有些人明白这一点的重要性。

  • 4

    再说一次,你可以进行试验,所以就有了个性化、技术、消费者、数字化等方面的机会,对吧?我认为当你解决多个要素的问题,并利用技术与消费者建立联系时,这就是其力量所在。

  • 5

    但也是为了我们的员工,对吧?还有我们正在开展的项目,以及将员工为中心的创新理念付诸实践,为最重要的事情腾出时间。

  • 6

    所以这就是我们的宣传语“为最重要的事情腾出时间”,其中当然包括消除低附加值的任务。

  • 7

    主持人:在把时间交给观众提问之前,我想再回到您提到的供应链问题上。您能否跟我谈谈如何创新供应链,无论是利用这种新技术还是在疫情之后?

  • 8

    拉奎尔·珀塞尔(欧莱雅北美首席转型官):没错,新冠疫情对供应链来说是一个非常特殊的时期,世界各地的很多人都接触到了“供应链”这个术语。

  • 9

    因此我们打破了供应链,这得益于供应链的创新,专注于电商领域,我们在三个月内就实现了十年来的电商雄心壮志。

  • 10

    在这个令人难以置信的混乱时期,我们成功地将市场扩大了两倍,这在我32年的职业生涯中,绝对是前所未见的。

  • 11

    所以我总是说,从供应链的角度来看,我们必须比我们的商业伙伴的期望和梦想领先18到24个月。

  • 12

    对吧?因为我们正在迁移系统、人员、解决方案、坚定的意志,等等,所以我们能够做到这一点,特别是通过构建一些基础设施,非常重要的基础设施来支持电子商务,同时还能实现大规模的提速。

  • 13

    对吧?所以,我们不仅要关注那些销量大、发展势头强劲的大品牌,还要关注那些在消费者尝试个性化产品时令他们感到满意的新兴品牌。

  • 14

    所以对于那种类型的生产以及那种速度,您的制造策略在速度和差异方面与我们日常使用的洗发水等大规模生产是有区别的。

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